Privacy Policy

Pegon Academy respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, virtual classes, and related services (“Services”).

By using our Services, you agree to the practices described in this policy. If you do not agree, please do not use our Services.

Table of Contents

1. Who We Are

Pegon Academy is a live virtual education platform based in Lagos, Nigeria. We specialise in real-time online classes, taught directly by our in-house team of instructors. We do not sell pre-recorded courses and do not allow external instructors to offer courses through our platform.

2. Information We Collect

We collect the following types of information when you visit our site, register for a course, or communicate with us:

a. Personal Information

Full name
Email address
Phone number
Billing details
Login credentials
Any information you voluntarily provide when enrolling or contacting us

b. Technical Data

IP address
Browser type
Device information
Pages visited
Date and time of access
Cookies and usage tracking data

c. Classroom Interaction Data

Chat transcripts (during live sessions)
Participation records
Feedback or quiz submissions (if applicable)

3. How We Use Your Information

We use your information for the following purposes:

To create and manage your Pegon Academy account
To enrol you in live virtual classes
To send class notifications, confirmations, or support messages
To improve our website, Services, and educational delivery
To process payments and provide receipts
To comply with legal obligations and resolve disputes
To respond to enquiries and offer student support

4. How We Share Your Information

Pegon Academy does not sell, rent, or trade your personal information.

We may share your information only in the following cases:

Service Providers: We use third-party platforms (e.g., Zoom, email tools, payment processors) to deliver classes or process transactions. These platforms are only given the data necessary to perform their functions.
Legal Compliance: We may disclose information if required by law or to respond to legal claims or investigations.
Business Transfers: In case of a company restructure, merger, or asset sale, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience on our website. These help us understand:

How users interact with our site
Which pages are popular
How we can improve performance

You can manage cookie settings through your browser preferences.

6. Data Security

We implement reasonable safeguards to protect your data from loss, misuse, or unauthorised access. These include:

Encrypted transmission of sensitive data
Secure login mechanisms
Internal data access controls

However, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain your personal data only as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with applicable laws
Support future learning opportunities (e.g., certificate verification)

You may request deletion of your data by contacting us (see Section 10).

8. Your Rights

Depending on your location and applicable laws, you may have rights to:

Access the personal data we hold about you
Correct inaccurate or outdated information
Request deletion of your data
Withdraw consent to future communications
File a complaint with a data protection authority (where applicable)

To exercise any of these rights, email us at pegonacademy@gmail.com.

9. Children’s Privacy

Pegon Academy is not intended for use by children under 13 years of age (or the legal minimum in your jurisdiction). If we learn that we have collected personal information from a child without parental consent, we will delete it promptly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: pegonacademy@gmail.com
Phone: +2348166358596, +2349027727264
Address: First Floor, No 59, Franzaki Street, Bucknor Estate, Ejigbo, Lagos, Nigeria

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or best practices. Updates will be posted on this page with a new “Effective Date.” Continued use of our Services means you accept the updated terms.h

Thank you for trusting Pegon Academy with your learning journey. We’re committed to protecting your privacy while delivering a dynamic, live educational experience.